Tutor of Customer Service Apprenticeships

(Lecturer scale £15,178 - £19,771 per annum inclusive of London Weighting Allowance, (FTE £30,357 - £39,542 per annum))
Location: Quadrant House, Sutton, SM2 5AS however will be required to travel to College and Academy sites in London, Surrey and Sussex Hours: 18 hours per week, all year round

Closing Date: 09/12/2019

Job Description

You will;

Have responsibility for the apprenticeship delivery from the initial assessment to completion, which will include both framework and standards.

Have experience in IAG, planning and ILPs and teaching and/or assessing on Customer Service apprenticeships.

Have the ability to prepare and carry out end point assessments effectively, including recording and tracking of apprenticeship progress leading to improved outcomes and promotion of the apprentices in the workplace.

Apprenticeship Tutor – Job Description

Person Specification

The right person for this job will;

Hold an Assessor Award and/or QTLS

Have significant experience of good/outstanding teaching and assessing of apprentices in a college setting, training provider or employer

The ability to demonstrate strong practitioner skills and maintain high professional standards

Have knowledge of frameworks/standards and the processes that are required to be completed, such as tracking of progress and a working knowledge of the funding.

Apprenticeship Tutor – Person Specification

Further Information

Orchard Hill College (the College) and Orchard Hill College Academy Trust (the Trust) together form Orchard Hill College and Academy Trust (OHC&AT), a family of specialist education providers for pupils and students from nursery to further education across London, Surrey and Sussex.

Orchard Hill College was established in 1983 and has grown from a small hospital provision into an Outstanding College that operates from seven college centres across London and provides post-16 educations for students with special educational needs and disabilities. In 2013, the College established the Trust to share its expertise and provide services and support to specialist schools. The Trust is now home to 14 special schools across London, Surrey and Sussex.

Application Guidance

To apply for this role please send your application form to

Please note CVs will not be considered.

Closing date:    12 noon on Monday 9th December 2019

Orchard Hill College and Academy Trust is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment.

As a result of outstanding teaching, over time students make excellent progress and develop the knowledge and skills they need to achieve their goals.
Ofsted November 2019

Latest News

Family Matters – Summer Edition

At the end of each term we send to parents/carers a newsletter called ‘Family Matters’ that celebrates our students’ fantastic achievements during the term and across each college centre. To read our Summer Edition, please click here.

Read more

Duke of Edinburgh’s Award expedition

This term students from across the college put their walking shoes on to complete their Duke of Edinburgh’s Award expedition at St Ives Farm Campsite in East Sussex. During the trip, students walked a range of distances to complete their …

Read more

Outstanding Achievement Awards

We had a wonderful evening at Epsom Downs Racecourse celebrating the achievements of all our students that are leaving us this year. It was very special to be able to be celebrating in person again, after our last leavers awards …

Read more

Positive Behaviour Support

Jane Johnson, our Head of Integrated Services at college has co-authored an article about Positive Behaviour Support (PBS) in the current issue of SEN Magazine. It focuses on recent developments in the field of PBS to improve the quality of …

Read more